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It is with regret that we inform you that Dr Razzaq is leaving Bute House Medical Centre and will no longer be offering any appointments to see her.

Please see the following message from Dr Razzaq –

“As many of you are aware, I have been away from Bute House Medical Centre for the past four months as my partners kindly granted me a sabbatical. During this time, I have been working closely with Luton CCG to develop a pathway to better care for our Frail Elderly population. I have realised that this area of work is my passion, and as a consequence, I have decided to step down from GP Partner at Bute House to dedicate more time to service improvement and also to pursue a Masters in "Ageing and Society" at King's College London.

It has been a privilege to have been given the opportunity to look after you for the past 11 years and I will miss being your family doctor. I leave you in the excellent care of my amazing partners, Drs Kothari, Dissanayake, Hill and Satchi and I am sure that Bute House will continue to thrive as a centre of learning as well as the provision of excellent health care.”

pad_and_penComments & Complaints

Bute House Medical Centre aimsto give a friendly and professional service to all our patients. However, ifyou have any concerns about any aspect of our service, please let us know.

Speak to whomever you feel mostcomfortable with –  GPs or our Office/staff Manager will behappy to help.

In the majority of cases,concerns can be resolved quite easily. We operate an in house ‘PracticeComplaints Procedure’. Please contact the Office Manager who will explain it to you.

You can contact Patient Adviceand Liaison Service (PALS), Independent Complaints       Advocacy Service or POhWERwhich can help you with voicing your concerns.







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