Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit or find more local services:

Luton and Dunstable University Hospital
Lewsey Road
Luton
LU4 0DZ
Tel: 01582 491166
24 hours
NHS Walk-In Centre
14-16 Chapel Road
Luton
LU1 2SE
Tel: 01582 709290
8am – 8pm

Find another local Minor Injuries unit

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone

01582 729428 or 01582 723357

Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone

01582 729428 or 01582 723357

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service.

If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey and book a telephone appointment with any of our nurses.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Autism

Autism Bedfordshire

Autism Bedfordshire is an independent charity providing information, advice, emotional and practical support to individuals with Autistic Spectrum Conditions, their parents/carers, families and associated professionals throughout Bedfordshire.

Telephone: 01234 350704

Website: www.autismbedfordshire.net

Email: enquiries@autismbeds.org

Families in Luton Autism Group (FLAG)

A monthly meeting for parents who want to link with families in similar circumstances, have access to a sympathetic listening ear and user friendly information. FLAG is run by the Autism Spectrum Team (part of the Special Educational Needs Service) at St. Anne’s Church Hall  Crawley Green Road, LU2 0NQ.
Bereavement

Cruse Bereavement Care

Individual and group bereavement support is offered to bereaved adults, whether recently bereaved or many years ago.

Telephone: 0300 200 4108

Facebook: www.facebook.com/crusebeds

Twitter: @CruseBeds

Website: www.crusebedfordshire.org.uk

Email: support@crusebedfordshire.org.uk

CHUMS - Bereavement Service

CHUMS was created to meet the needs of children and their families across Luton and Bedfordshire. offering support after the death of someone close, however they may have died.

Telephone: 01525 863924

Facebook: www.facebook.com/ChumsCharity

Twitter: @CHUMSCharity

Website: chums.uk.com/bereavement-service

Email: info@chums.uk.com

CHUMS also offers a stillbirth and neonatal bereavement support service for parents, grandparents and siblings in Bedfordshire following the death of their baby. This includes monthly support groups and family workshops.

Website: chums.uk.com/babyloss

Keech Hospice Care

Bereavement service offers support to families and friends of those referred to Keech Hospice Care, both the Adult and Children’s Hospice.

Telephone: 01582 492339

Facebook: www.facebook.com/keechhospicecare

Twitter: @KeechHospice

Website: www.keech.org.uk

Email: info@keech.org.uk

Luton & Dunstable Hospital - Bereavement Service

Support and information provided to families of the deceased including those affected by issues surrounding post-mortem procedures.

Telephone: 01582 497344 

Chaplaincy: 01582 497370

Website: www.ldh.nhs.uk

Email: chaplaincy@ldh.nhs.uk

Road Victims Trust

Provides emotional and practical support to those affected by fatal and serious injury road collisions in Bedfordshire, Hertfordshire and Cambridgeshire.

Telephone: 01234 843345

Facebook: www.facebook.com/road.victimstrust

Twitter: @roadvictimstrus

Website: www.rvtrust.org.uk

Email: enquiries@rvtrust.co.uk

Carers

Are You a Carer?

Do you provide help and support to a family member, friend or neighbour who couldn’t manage without your help? If you do, you are a carer.

Website: www.luton.gov.uk/adult social care

Carers' Cafe

Informal drop-in with a relaxed friendly atmosphere. The cost is £1 entry including tea/coffee and cake/biscuits. It is run between 1-2.30pm on the second and fourth Thursday of the month at Mind BLMK’s Wellbeing Centre, 46/56 Dumfries Street, Luton.

Telephone: 01582 380002

Facebook: www.facebook.com/mindblmk

Twitter: @MindBLMK

Website: www.mind-blmk.org.uk

Email: carers@mind-blmk.org.uk

Carers in Bedfordshire

If you are a carer, or have been a carer, you may be experiencing stress, anxiety, guilt, bereavement, trauma and loss. Counselling can help you work through these emotions, allowing you time and space to concentrate on your emotions.

Telephone: 0300 111 1919

Website: www.carersinbeds.org.uk/how-we-can-help/wellbeing

Email: contact@carersinbeds.org.uk

CHUMS - Young Carers Service

The service supports children and young people aged five to 18 who help to care for someone with a disability, chronic or serious illness, mental health condition, learning difficulty etc, whether that is a parent or sibling. Support is offered through group work in schools as well as monthly drop-in facilities.

Telephone: 01525 863924

Facebook: www.facebook.com/ChumsCharity

Twitter: @CHUMSCharity

Website: chums.uk.com/young-carers

Email: info@chums.uk.com

Revitalise

Revitalise is a national charity providing short breaks and holidays (respite care) for disabled people and carers.

The charity also has one of the most diverse volunteer programmes in the UK.

Telephone: 0303 303 0145

Website: revitalise.org.uk

Young People's Counselling

Counselling at TOKKO Youth Space in Gordon Street is short-term intervention counselling (4-6 weeks). Young people aged 10 to 21 can share their problems in a confidential environment, being treated with respect based on an understanding of their culture and background.

Telephone: 01582 544990

Facebook: www.facebook.com/tokko.youthcentre

Twitter: @TokkoYouthLuton

Instagram: @tokkoyouthluton

Website: tokko.co.uk

Email: info@tokko.co.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

Flying Start

Flying Start will make a positive and systematic change to the lives and life chances of babies and young children from pregnancy to five years of age in Luton for future generations.

Telephone: 01582 548356

Facebook: www.facebook.com/FSLuton/

Twitter: @FS_Luton

Website: www.flyingstartluton.com

Email: Flyingstart@luton.gov.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Community Groups

Bedfordshire African Community Centre (BACC)

Bedfordshire African Community Centre (BACC) at Alydwyck House was founded after a survey of Africans living in Luton revealed they would welcome a centre where they would be able to meet socially and participate in promoting African culture. There is a weekly lunch club on Wednesdays.

Telephone: 01582 484807

Website: www.africancentre.org.uk

Email: info@africancentre.org.uk

BIG Hat Factory Community Choir - Luton

Singing in a community choir is a great way to make friends, build your confidence, improve your voice and reduce stress. There are no auditions and everyone regardless of singing ability or prior singing experiences is welcome.

Under 16s are welcome to join but must be accompanied by an adult.

Telephone: 07960 255711

Website: www.bigmusiccompany.org.uk/bighatfactorychoir

Email: info@bigmusiccompany.org.uk

Centre for Youth and Community Development

The centre is a community facility aiming to ensure Luton residents, particularly those from the Biscot Ward, have access to th14e services and support they need.

Telephone: 01582 519500

Website: www.cycd.org.uk

Girl Guiding Luton (North and South Divisions)

Girlguiding offers a safe environment for girls and women to take part in fun activities, camps and holidays following a balanced programme and to make new friends.

Register to join: go.girlguiding.org.uk

Website: www.bedsguiding.org.uk

Email: tgchair@bedsguiding.org.uk

Luton & Dunstable Photographic Club

Members have a wide range of interests and are willing to share their knowledge. The club meets twice a week, including evenings at local sites of interest in the summer.

Telephone: 0787 659 8241

Website: www.lutondunstablepc.org

Luton Irish Forum

Luton Irish Forum (LIF) is a charity with over 500 members and a centre close to the town centre. LIF provides welfare support through drop-ins, appointments and home visits relating to welfare benefits, housing, community care and debt, applications for an Irish Passports and provides representation at tribunals and medicals.

Telephone: 01582 720 447

Facebook: @LutonIrish

Twitter: @IrishinLuton

Email: info@lutonirishforum.org

Website: lutonirishforum.org

Luton Scouts

The town has 19 Scout Groups aiming to provide fun, adventure and challenge. Scouting is open to new members from the age of six, with no upper age limit for our adult volunteers.

Scouting is open to boys and girls and it makes no difference what background you come from, what language you speak, or your religion.

Telephone: 0844 414 5687

Website: www.lutonscouts.org.uk

Email: enquiries@lutonscouts.org.uk

Luton U3A

Luton University of the Third Age is about self-help learning through study groups, in which members share their knowledge and interest in the subject, keeping mind and body active. Groups meet either weekly, fortnightly or monthly, often in members’ homes but also in venues such as local community centres.

Website: u3asites.org.uk/luton

Special Needs Out of School Club (SNOOSC)

Special Needs Out of School Club (SNOOSC) is a registered charity providing leisure opportunities for children and young adults aged from nine to 20 who have a special educational need and/or disability. SNOOSC is based within Chiltern School, Houghton Regis, but operates services independently of the school.

Telephone: 01582 86 82 44

Website: www.specialneedsoutofschoolclubinbeds.co.uk

Email: snoosc1@gmail.com

Dementia

Free dementia support counselling

A free counselling service for people who live in Bedford and Central Bedfordshire is being provided by Relate Bedfordshire and Luton. It is for individuals, couples or families supporting someone with dementia and is provided face-to-face in a number of community venues, by telephone or Skype.

Telephone: 01234 356350

Website: relatebedsandluton.org.uk/free-dementia-support

Dementia Care

Luton and Dunstable University Hospital is committed to supporting people with dementia and their carers. Dedicated Nurse Specialist Yvonne Weldon can advise and support staff, patients and carers.

Telephone: 01582 497417/01582 491166 (bleep 164); Monday to Friday, 8.30am-4.30pm

Email: yvonne.weldon@ldh.nhs.uk

Website: www.ldh.nhs.uk/our-services/dementia-care

Dementia UK

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Depression, Anxiety & Stress

Mind BLMK

Mind BLMK works closely with a range of partners to offer activities from wellbeing centres and local venues to people in Bedfordshire, Luton and Milton Keynes.

Telephone: 0300 330 0648 

Facebook: www.facebook.com/mindblmk

Twitter: @MindBLMK

Website: www.mind.org.uk

Email: hq@mind-blmk.org.uk

Talking Therapies

Total Wellbeing supports people living in Luton who want to improve their physical and emotional health. Talking Therapies can help with a range of issues including depression, anxiety and stress.

Website: totalwellbeingluton.org

Stepping Stones (Luton)

Stepping Stones (Luton) is a charity dedicated to supporting women who have suffered abuse, who are vulnerable due to substance misuse, offending, mental health conditions and/or are involved with Local Authority Children’s Social Care.

Telephone: 01582 457114

Website: www.steppingstonesluton.co.uk

Email: hello@steppingstonesluton.org

More services for young people

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Domestic Abuse

Women's Aid in Luton

Women’s Aid in Luton is a voluntary organisation supporting women and children suffering domestic abuse. In an emergency call 999

Helpline: 01582 391856 (Monday to Friday, 10am-5pm)

Head Office: 01582 876636 (Monday to Friday, 10am-5pm)

Website: womensaidinluton.org

Email: info@womensaidinluton.org

Luton Women’s Centre

Luton Women’s Centre is a safe and accessible women-only environment, a resource centre which is a focal point for women issues, campaigns and has a range of cultural, educational and recreational activities.

Telephone: 01582 416 783

Facebook: www.facebook.com/LutonAllWomensCentre

Twitter: @lawc_luton

Website: www.lutonallwomenscentre.org.uk

Email: support@lawc.org.uk

Drugs and Alcohol

Bridge Project

The aim of the Bridge Project is to help people in Luton who have had support or treatment for alcohol and/or drug use to develop the confidence, skills and experience required to compete in the labour market.

Telephone: 01234 838 771

Website: bedsrcc.org.uk/the-bridge

Email: info@bedsrcc.org.uk

ResoLUTiONs

ResoLUTiONs provides various different types of support and, whatever your needs, will be able to point you in the right direction to get appropriate help and advice.

ResoLUTiONs specialises in working with young people who use substances, as well as providing support to their parents and carers.

Telephone: 0800 054 6603 Recovery Hub: 01582 965 123

Facebook: www.facebook.com/resoLUTiONsLuton

Twitter: @resolutionsltn

Website: www.resolutions4luton.org

Email: resolutions.info@cgl.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Exercise

Active Luton Health Walks

Walks vary between 30-60 minutes and start from Lewsey Sports Park or Hightown Community Sports and Arts Centre. The walks are suitable for all fitness levels and as well as getting fit, they’re a great opportunity to socialise and get to know the local area.

Telephone: 01582 400272

Website: www.walkingforhealth.org.uk

Email: matt.corder@activeluton.co.uk

Luton Wardown parkrun

Luton Wardown parkrun is a 5km run against the clock every Saturday at 9am.

The event takes place in Wardown Park, Old Bedford Road, Luton, LU2 7HA, with course details here.

Website: www.parkrun.org.uk/lutonwardown/

Email: lutonwardownhelpers@parkrun.com

Elderly Care

Age Concern Luton

Age Concern Luton is the town’s largest charity working with older people to improve their overall quality of life, receive timely practical help, get out and about and retain dignity in later life.

Telephone: 01582 456 812

Facebook: www.facebook.com/ageconcernluton

Twitter: @ageconcernluton

Website: ageconcernluton.org.uk

Email: admin@ageconcernluton.org.uk

Age UK Bedfordshire

Trained and experienced friendly advisors offer impartial, confidential information and advice on a wide range of issues, from referral to local services and groups within Bedfordshire through to in-depth advice, for example, on benefit entitlements, housing issues, health and social care needs and money worries.

Telephone: 01234 360510

Facebook: www.facebook.com/Age-UK-Bedfordshire

Twitter: @AgeUKBeds

Website: www.ageuk.org.uk/bedfordshire

Email: enquiries@ageukbedfordshire.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Maternity

Your Pregnancy

If you have recently found out you are pregnant then please make an appointment with one of the doctors.

In the meantime, if you are not already doing so, please start taking Folic Acid 400mcg which can be bought from any pharmacy, to help your baby’s spine development.

You will then be referred to our midwife Nicki, or one of her colleagues, who will organise your care during your pregnancy, including scans and blood tests.

Nicki is in the surgery on a Tuesday morning and appointments can be made for your routine check-ups at reception. For your initial appointment Nicki may arrange to visit you in your own home.

If you have any problems during your pregnancy then the doctors are also happy to see you and advise.

La Leche League - Bedford and Luton

La Leche League provides mother to mother support for all breastfeeding mums.

Facebook: @breastfeedinglllgb

Twitter: @lllgb

Website: www.laleche.org.uk

Luton National Childbirth Trust (NCT)

Luton NCT is run by volunteers, most of whom are parents who became involved after they themselves were helped by the charity. All events and services are open to both members and non-members but the charity relies on membership to fund a number of initiatives.

Telephone: 0300 330 0700

Website: www.nct.org.uk/luton

Email: luton@nct.org.uk

Well Baby Clinics

Well baby clinics are run by Health Visitors and are available for any feeding or behavioural concern, as well as weighings and general advice about looking after your baby/child.

North Area

Marsh Farm Health Centre, Purley Centre, 01582 707466; Mondays, 2-3.45pm and Thursdays, 9.30-11.45am

Grasmere Children’s Centre, next to Grasmere Nursery; Tuesdays, 9.15-11am

Sundon Park Health Centre, Tenth Avenue; Fridays, 9.30-11.15am

Leagrave Children’s Centre, Strangers Way; Wednesdays, 9.15-11.15am

Edwin Lobo Centre, Dunstable Road; Thursdays, 9.30-11.15am

Greenside Children’s Centre, Culverhouse Road; 1st and 3rd Tuesdays every month, 1-2.45pm

South Area

Stopsley Clinic, Stopsley Baptist Church, St Thomas Road; Tuesdays, 9.15-11.15am

Wigmore Lane HC, Wigmore Lane 01582 707376; Tuesdays, 2-3.45pm

Central Area

Beech Hill School, Family Room, Hampton Road entrance. 1st and 2nd Thursdays of each month, 9.15-11.15am

Chapel Street Nursery; Wednesdays, 1.30-3.15pm

Dallow Road Primary School – Children’s Centre Child Health Clinic; 3rd and 4th Thursdays of every month 10-11.45am.

Denbigh Infant School; 2nd Tuesday of every month, 9.15-11.15am

Foxdell Junior School, Dallow Road; 4th Friday of every month, 9.15-11.15am

Farley Hill Clinic, off Delphine Close, Whipperley Ring; 2nd and 4th Thursday every month, 2-3.45pm.

Liverpool Road Health Centre, Mersey Place 01582 708151; Mondays, 12-2.45pm.

The Breastfeeding Network

The Breastfeeding Network (BfN) aims to be an independent source of support and information for breastfeeding women and others.

Telephone – National Breastfeeding Helpline: 0300 100 0212

Website: www.breastfeedingnetwork.org.uk

Email: Admin@breastfeedingnetwork.org.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Multiple Sclerosis

Beds and Northants MS Therapy Centre

The centre is a self-help organisation, run by people with MS for people with MS. All therapies provided are free to those with MS, but a donation towards the running costs of the centre is asked for. An adapted minibus helps provide access.

Telephone: 01234 325781

Facebook: www.facebook.com/BedsNorthantsMsTherapyCentre

Twitter: @mstherapybeds

Website: mscentrebedsandnorthants.com

Email: mscentre2@community.co.uk

MS Society

Volunteers are trained to confidentially offer emotional support, information, help to access specialist services and get financial support.

National helpline: 0808 800 8000 (9am-7pm, Monday to Friday except bank holidays)

Group contact number: 07730 032 719

Facebook: www.facebook.com/MSLDDB

Twitter: @LutonMs

Website: www.mssociety.org.uk

Email: lutondunstable@mssociety.org.uk

Sexual Health

Luton Sexual Health

Walk-In & Wait sessions mean that you don’t need to book, however, you do need to be prepared to wait for up to two or three hours to finish being seen, so please allow enough time for your visit.

The service moved to the first floor of Arndale House, The Mall, Luton, LU1 2LJ, on May 29, 2018.

View the clinic schedule

Telephone: 01582 497070

Website: www.safesexberkshire.nhs.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association can give straightforward information and support on sexual health, sex and relationships to anyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

NHS Sexual Health Guide

Everything you need to know about sexual health, including contraception and STIs.

Website: www.nhs.uk

Relate

Relate is the UK’s largest provider of relationship support.

Telephone: 01234 356350 

Website: relatebedsandluton.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Facebook: www.facebook.com/PublicHealthEngland

Stopping Smoking

Book an Appointment

You can book an appointment at the surgery to help stop smoking.

Luton Stop Smoking Service

Luton Stop Smoking Service offers all the support and advice you need to lead a smokefree life. Last year over 1,360 local people quit with using the free, confidential  service for anyone who lives and/or works in Luton.

Telephone: 0800 013 0845 

Website: luton.gov.uk/stop_smoking_service

Email: stop.smoking@ccs.nhs.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Weight Management

Active Luton

Active Luton is an innovative, community focused charity making a difference.

Three Health Walks, suitable for all fitness levels, take place each week. They vary between 30-60 minutes and start from Lewsey Sports Park or Hightown Community Sports and Arts Centre.

Telephone: 01582 400272

Website: www.walkingforhealth.org.uk/active-luton-health-walks

Mail: matt.corder@activeluton.co.uk

More tools and apps

Total Wellbeing

Total Wellbeing supports people living in Luton who want to improve their physical and emotional health.

Telephone: 0300 555 4152

Website: www.totalwellbeingluton.org

Email: info@totalwellbeingluton.org

Weight Watchers

Meetings, online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

Young People

Young People's Counselling

Counselling at TOKKO Youth Space in Gordon Street is short-term intervention counselling (4-6 weeks). Young people aged 10 to 21 can share their problems in a confidential environment, being treated with respect based on an understanding of their culture and background.

Telephone: 01582 544990

Facebook: www.facebook.com/tokko.youthcentre

Twitter: @TokkoYouthLuton

Instagram: @tokkoyouthluton

Website: tokko.co.uk

Email: info@tokko.co.uk

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?